Read what some of our customers are saying about us!
“Direct Finance is hands down the best refi experience I have ever had. Alex instilled the confidence I needed to choose him in making a critical deadline that was essential to my particular circumstances… and he did not let me down. We even closed ahead of schedule! My process was meticulously monitored and any concerns I had were promptly and courteously addressed with surprisingly attentive and thorough professionalism. Everyone on staff clearly CARED about delivering on every promise made… and all of this while being one of the most cost competitive services I could find. Simply the BEST in every way!” – Cary Gillies
“Direct Finance was an amazing company to work with. Alex, Abe, Liz, and Michelle got me to closing and it was a very smooth and fast experience. They were all very helpful and answered all of questions . I would confidently refer them to any friend or family looking to purchase or refinance their home and properties. Thank you, Direct Finance!” – Jonathan Leal
“I chose Direct Finance for my refinance after another lending company would either not respond to questions or promise the impossible, having things change by the minute.
The process was very quick and easy with minimal time spent during application through to funding. Response time for questions and communications were almost immediate from my loan officer Carlos Ibarra who walked me through and kept me updated at every step. Very satisfied customer!” – Lisa Harnen
“Great service. My refinance went through within a week. Yes within a week. Alex was phenomenal. He took care of the whole process with minimal bureaucracy. I was amazed by the efficient and timely service provided by this company. I would highly recommend this company to anyone who is looking for refinancing their mortgage.” – Ali Bukhari
“My mortage loan officer is Andrew Chu. He is extremely knowledgeable and goes way beyond to make sure that the details to my loan are as transparent and easy to understand as possible.
Andrew has proven his ability to satisfy my needs time and time again, working hard to help educate me on every step of the loan process and following up with both escrow and agent to obtain all the information necessary to achieve the smoothest transaction. You could really feel that he’s a sincere person who is giving his complete effort.
I would recommend Andrew to all my close friends and family without question, because he is just that good.” – 鄭尹翔
“I had a great pleasure doing business with Direct Finance. I’m a repeating customer, and I just did my refinance again. Staff at Direct Finance are very professional, experienced, and helpful, my loan broker was Abe Arnous, he’s amazing. My refinance loan process was done in 2 weeks, super fast. I’m very happy with the ending results quick closing with good rate , and low cost. I will definitely recommend Direct Finance to all my family and friends for all their future home financings.” – Van Tran
“Thank you Direct Finance for making our refinance so easy! And for saving us so much money, every month! Anyone who has ever refinanced their house knows what an onerous experience it can be… unless all the stars are aligned and one is lucky enough to find a mortgage broker who is proactive, knowledgeable and competent. That individual is Alex Aguillares, who spearheaded the entire process. The surprising thing is that he made our refinance fun. And thank you Tiffany Truong, the senior loan processor at Direct Finance, who has the best follow through I’ve ever seen. I highly recommend!” – Deborah Blum
“I have a very good experience with Direct Finance and would recommend them highly to my friends and family. I particularly liked working with my loan representative, Andrew Chu , who was very timely in his communication with me and helpful in getting my loan processed in an expeditious manner.” – Michael Snow
“What a great experience and a great team Daniel Marquez and Andrew Chu were very straightforward very transparent with all of the loan information and documents and worked real hard to make my refinance a success I will be recommending family members and Friends for any home loan or refinance to this dynamic duo thank you again” – Samuel Hernandez
“Direct Finance is a group of good people i have refinance before and it was a struggle because the broker always asked me to get all the documents for him but Direct Finance made it really easy for me 😀 direct finance is a group of nice people that do everything for you I started with Daniel the way how he explain things make you feel confident to stay with them …Andrew is the one who helped with the transaction he got me a very good interest rate 😎 and kept me always informe Thank you so much Andrew and Michelle the processor , Michele a very smart Lady and fast help to make it easier thank you all and I definitely recommend to all of you and my friend” – Carmen Santana
“We would like to publicly commend Direct Finance for their excellent service in providing us with a great mortgage. In particular, it was their agent Kyle Velenzuela who sheherded us through the whole process with professionalism and grace. He was right on top of things all the way through, patient with us when we had questions and was a pleasure to work with. George and Lote Sanderson,Ben Lomond, CA” – George Sanderson
“Alex was helpful and provided great communication throughout the process. No surprises and everything went smoothly.” – Jerry Dubin
“I had already started a loan application with another company when Justin Clark from Direct Finance contacted me and proposed that I file with him as well and take whatever loan turned out to fit my needs best.
He said he takes the runner up position often, and closes many of those loans with better terms and closing times.
With a lot less hassle than the other company he was the first ready to close and at a rate .3% better than the opposition.
It’s a thirty-year fixed that I plan to pay on a 15 Year amortization schedule, and I can always revert to the thirty-year payment schedule. All said and done this is a five star result if ever I’ve seen one.
Thanks Direct and Thanks Justin!” – D Lo
“When shopping for rates to re-finance, I was happy we found Justin Clark of Direct Finance. I spoke to a banker from another lender who was arrogant & asked me “Why are you re-financing only now? The 1.99% rates you’re looking for are long gone. That ship has sailed.”
Justin was different. Not pushy, he was polite, knowledgeable and mostly friendly. He listened patiently to our goals and always stressed he wants to be transparent. He did great to give us the best rates. These traits helped make our decision to go with Direct Finance. You have to feel comfortable working with the lender you entrust your financial data with.
After all the paperwork and info were submitted (1 day after the call), our primary house closed in 14 days and our rental ptoperty closed in 22 days (appraisal needed). Quick turn around. Of course, I also have to commend the processors Charles Aparicio & his asst. Tiffany Truong for their great teamwork.
More power to Direct Finance for helping us.” – Carol J
“Great experience. Very responsive and informed. Considering my prior mortgages, the process was the simplest and required the least effort on my part. They offer very competitive rates as well, so I certainly recommend their services.” – David B
“Justin Clark was amazing! He kept in constant contact , explained the process, and did everything in his power to get the loan that fit my needs. Great care excellent service. Thank you so much” – Rita Faria
“I received a very good loan rate in Q1 of 2021 with little hassle. I think I went through about 3 different loan companies before settling with Direct Finance.
Abe and his team were professional from start to finish with great communication throughout the entire process. It won’t be another 15 years until I have to get another loan but Direct Finance has definitely earned a life-time customer. And for those curious, I got a 15 year fixed rate with no closing cost at 2.375%.
Thank you again and stay safe during COVID19.”– Joe Kim
“I started the loan process with 2 lenders and then received a call from Direct Finance. All 3 lenders had comparable initial disclosures, but DF was the only one that locked me in early. The other lenders changed disclosures a week after the first one was signed. I was initially skeptical and decided to go with one of the other lenders, but Abe really committed to coming through with the best terms. He was even able to extend my lock period for a few days to make sure we could close on time. He and his team reached out and were always available during the process if I had any questions. I’ll be sure to recommend Direct Finance to others who are lookin to refinance or purchasing a new home“– Joseph Callol
“Abe and the team at Direct Finance are awesome! They are courteous, professional and reassuring. They always return calls and emails in a timely manner answering any questions you may have, from the initial till the day you finish the process with them. They are easy to speak with and informative in the products they provide. I am very pleased with the service they provided me and my family in our refinancing and sincerely recommend them to anyone.“– Abel Rodriguez
“I wanted to take a moment and express my experiences with Direct Finance, this is my 3rd VA refinance with them and I must say that they have always exceeded my expectations. Abe Arnous and his team is nothing shy of outstanding service, they have been very responsive although I know how busy they are when rates are at all time low. I felt as if I had answers before I asked questions. Not only they got me the best terms but I also received excellent service. I will always go to them for anything mortgage related. I will recommend you guys to friends and family.
I am fortunate to have found Direct Finance. God bless and happy Holidays!” – Michael Hill
“I had a smooth and very pleasant experience in dealing with Direct Finance. Abe and all the folks were very knowledgeable, professional and got the job done in a timely manner. I refinanced back in 2017 but didn’t have the same experience. Thank you and I will definitely recommend Direct Finance to family and friends.” Warmest regards– David Shudo
“Thank you, Abe, Charlie, and Tiffany for your professional service, you have surpassed our refinancing expectations!” – Zanet G
“By far the BEST lender I have ever worked with. Abe and his team are not only knowledgable about current market trends and how to navigate the ins and outs of complicated applications, but they are also stellar with their customer service and communication. I am not exaggerating in expressing just how satisfied and grateful I am to the way in which they provided truly excellent service. If you’re on the market to get a new loan, refinance, or any other lending adventure, I highly recommend calling Abe Arnous at Direct Finance. Thank you!” – Libertas Et Lux
“I wanted to take a moment and express my experience with Direct Finance and the team who helped me close my 3rd transaction. I purchased the property a couple of years ago and I shopped around to get the best terms. Direct Finance was the lowest rate and fees by far so I went with them on my purchase. When the rates went down I shopped around and found that Direct Finance was also the lowest rate so I refinance with them last year. This is my third transaction with Abe Arnous and his team and I am completely convinced that they do offer the lowest terms and the best service. I had answers before I had questions and the team was very responsive throughout the process. I will always go through Direct Finance for any financing. I plan to buy another property next year and they will be doing my new mortgage. Thank you for making this process so easy and giving me the lowest terms in the market.” – Mesa Vapes
“I give 5 stars, They did my Mortgage twice . I know they work so much better and faster than banks and rates are lower than the banks” – Pushpa Gautam
“In early December 2020, my wife Gretchen and I initiated a refinance application with Abe Arnous agent with Direct Finance. We had successfully completed an excellent refinance with Abe previously. Again Abe exceeded our expectations. With Abe’s assistance, we just finished the second refinance.
During the complicated job of securing the right loan for us and completing the application, Abe and his associate Alex Aguillares carefully walked us through each step of the process.They were always there when had a question or concern.
I believe the most important attribute that Abe posses is his ability to make us feel that he really did care about us and our family’s financial well being. If you are considering financing or refinancing your home, I highly recommend Direct Finance and Agent Abe Arnous.”– Jim Hinerman
“Abe and team were great at getting us through the process. We appreciate their dedication to getting us the lowest rate.” – Traci Krepper
“Refinanced with them. Team is friendly and very professional. Trust is the most important ingredient and they have earned my trust by advocating for my interests.” – Dave O
“They are very professional. My loan process was very easy and fast.” – Hua Sheng
